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Frequently Asked Questions
Orders are usually processed within 1 business
day. Delivery typically takes 2–5 business days depending on your
location.
Once your order is shipped, you'll receive an
email with a tracking number and tracking link with LibanPost.
Yes. Express delivery is available in selected
areas, please contact our support team.
Use our size guide and measure your foot
length for the most accurate fit.
Yes. Exchanges are available for a different
size or another product, subject to availability.
We accept major credit and debit cards for in-store pickup purchase, and cash on delivery for online delivery
If you can't find the information you're looking for, please contact our Customer Care team through our Contact page. You can also visit our FAQ section at the bottom of the page for answers to the most frequently asked questions


